一、星级酒店前台接待的英语口语都有哪些
1.I’d like to book a double room for Tuesday next week.下周二我想订一个双人房间
2.What’s the price difference?两种房间的价格有什么不同? 前台接待英语
3.A double room with a front view is 140 dollars per night,one with a rear view is 115 dollars per night.一间双人房朝阳面的每晚140美元,背阴面的每晚115美元。
4.I think I’ll take the one with a front view then.我想我还是要阳面的吧。
5.How long will you be staying?您打算住多久?
6.We’ll be leaving Sunday morning.我们将在星期天上午离开。
7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。
8.I’d like to book a single room with bath from the after-noon of October 4 to the morning of October 10.我想订一个带洗澡间的单人房间,10月4曰下午到10月10曰上午用。
9.We do have a single room available for those dates.
我们确实有一个单间,在这段时间可以用。
10. What is the rate, please?请问房费多少?
11.The current rate is$ 50 per night.现行房费是50美元一天。
12. What services come with that?这个价格包括哪些服务项目呢?
13.That sounds not bad at all. I’ll take it.听起来还不错。这个房间我要了。
14. By the way, I’d like a quiet room away from the street if the is possible.
顺便说一下,如有可能我想要一个不临街的安静房间。
15.Welcome to our hotel.欢迎光临。 前台接待英语
16.So you have got altogether four pieces of baggage?您一共带了4件行李,是不是?
17. Let me have a check again.让我再看一下。
18.The Reception Desk is straight ahead.接待处就在前面。
19.After you, please.你先请。
20.Excuse me, where can I buy some cigarettes?劳驾。我到哪儿可买到香烟?
21.There is a shop on the ground floor.一楼有个商店。
22.It sells both Chinese and foreign cigarettes.在那儿可买到中国香烟和外国香烟。
23.Can I also get some souvenirs there?也可以买到纪念品吗?
24.There is a counter selling all kinds of souvenirs.有个柜台出售各种各样的纪念品。
25.Excuse me,where is the restaurant?劳驾,请问饭厅在哪儿?
26.We have Chinese restaurant and a western-style restaurant.Which one do you prefer?我们有中餐厅和西餐厅,你愿意去哪个?
27.I’d like to try some Chinese food today.今天我想尝尝中国菜。
二、应聘五星级酒店前台常见的英语口语有哪些
Try to study these and I am sure you will get the job. Check In Front desk clerks greet guests upon arrival to the hotel, access their information in the computer system, retrieve their reservation information, secure a credit card for incidental expenses and provide guests with their keys. Communication In some hotels, front desk clerks serve as the intermediaries between guests and other departments in the hotel, relaying requests to the bell captain, valets and housekeeping. Administrative Duties Front desk clerks answer telephones, schedule reservations and transfer callers to guest rooms. They also take messages and distribute mail both to guests and employees of the hotel. Customer Service Front desk clerks answer guests' questions concerning hotel facilities and the hotel's surrounding areas. They also provide assistance in handling customer complaints, involving management as necessary. Sometimes they make reservations for entertainment and dining on behalf of guests as well. Billing and Checkout Front desk clerks often compile bills for hotel stays and handle checkout, where they accept final payment and ensure that keys are returned.
三、前台接待十句标准用语有什么?
1、请问您贵姓?
2、希望您在我们酒店住得愉快。
3、我能为您服务吗?
4、对不起,请您稍等一下好吗?
5、真是抱歉,耽误了你很长时间,请谅解,下次我们一定改进。
6、欢迎您光临我们酒店。
7、祝您旅途愉快。
8、先生(女士)请慢走,欢迎下次光临。
9、您好,欢迎光临!请问有什么可以帮您?
10、先生(女士),请您确认一下您的行李数量。
11、您好,欢迎光临!请问有什么可以帮您?”
四、五星级酒店前台标准?自身要会3种2以上的语言,是真的吗
除了汉语以外,原则上必须熟练
掌握英语口语
,如果能会一门
小语种
外语就更好。另外,并不是会外语就能在前台工作。还需要考取前厅证。
